Another year is in the books and it’s that time again. You know… that time when you start making resolutions for the New Year. Yep, it’s that time again. If you’re like me and continually don’t live up to resolutions this is not a good time. However, hopefully this time it will be a lot [...]

… oftentimes that is what separates the great from the good! Take the video test (not directly related to my thoughts but I think it drives home the point.)

CTX Mortgage (our corporate overlord ) conducts random surveys of the borrowers every loan officer works with. Today I pulled up our customer survey results for 2007 and I am proud to say that we have a 100%  customer satisfaction rating. Every borrower who was asked how we did on their loan transaction gave us a 10 out of 10 in [...]