Another year is in the books and it’s that time again. You know… that time when you start making resolutions for the New Year. Yep, it’s that time again. If you’re like me and continually don’t live up to resolutions this is not a good time. However, hopefully this time it will be a lot [...]

… oftentimes that is what separates the great from the good!
Take the video test (not directly related to my thoughts but I think it drives home the point.)

CTX Mortgage (our corporate overlord ) conducts random surveys of the borrowers every loan officer works with. Today I pulled up our customer survey results for 2007 and I am proud to say that we have a 100%  customer satisfaction rating. Every borrower who was asked how we did on their loan transaction gave us a 10 out of [...]

Ahhhh… the joys of a Saturday morning. Pour some strong coffee, fire up the ol’ laptop and get on Craigslist. Look at a few cheap used cars, maybe buy some used furniture for the bathroom, check out a few ladies offering the latest in massage therapy, and oh, see if you can’t find a house to move [...]

I recently worked with a busy commercial Realtor who was losing sleep at night because she was stressing about trying to recall the details of her conversations on the road. She was concerned, with all of the different conversations she was having in a day, whether or not she was following-up on the actionable pieces [...]

Are you one of those people who keep papers on your desktop because you’re scared you’ll forget about them if you file them away??
We typically think of filing as what goes into a filing cabinet, but there is a subset of these files that we don’t want to file away for fear of out of [...]

I want to welcome Jennifer Furrier as a regular contributor on this blog. In fact she’s already appeared on this space. I interviewed her a few months ago on a few topics relevant to the real estate industry. This is just my introduction post.
Jennifer is the owner of Essential Organizing; a local company that works [...]

I will be speaking on Tuesday May 29th at Simply Success. This is a bi-weekly morning breakfast roundtable of small business owners in Scottsdale. This event is sponsored by SWC Business Enterprise.
My presentation will cover the following:

Mortgage Mechanics: The acronyms of the trade 
FICO: Creditworthiness unplugged 
Creative financing even Michelangelo would be proud of  

This is a free [...]

This last month has been a great month for me and my business. The reason being is that I have had multiple opportunities to engineer custom financing packages based on specific borrower needs. To me this is the hallmark of providing great service if you’re in the mortgage business.
What do I mean by this? Not [...]

I’ve read a wide range of opinion regarding the 60-minute segment on Redfin which aired last Sunday evening. The NAR has talking points out to help Realtors defend their work, towards the very end it even says “be glad it’s Mother’s Day” as viewership will be lower than usual. Wow!
Real Estate blogs have been buzzing the past few days – from [...]